KFL Open for Curbside-Only Services / A Change in Pick-Up Location


Beginning December 14:
Monday 1:00 p.m. to 4:45 p.m.
Tuesday 4:00 p.m. to 7:45 p.m.
Wednesday 4:00 p.m. to 7:45 p.m.
Thursday 1:00 p.m. to 4:45 p.m.

Friday 1:00 p.m. to 4:45 p.m.
Saturday 9:30 a.m. to 12:45 p.m.

With our new carpet beautifully installed, the Kennebunk Free Library has resumed six-days per week services. In light of the dramatic increase in COVID-19 cases in our area, we will be opening for curbside services only. We will be monitoring the situation closely and will assess the possibility of offering in-person browsing by appointment as soon as it is safe to do so. 

We have also made a small change to our curbside procedures. For your safety and for ours, we have moved the pick-up location to the vestibule in the library’s main entrance. The amphitheater and ramp have served us well this summer, but snow and ice make the ramp difficult to navigate. Aside from the location, all other procedures remain the same.

For the safety of all, please do not use the book drop lane except when you are making a return.

Please return items to the book drop, which will continue to be open 24/7. If you need to return an item that cannot be placed in the book drop, such as a board game, puzzle, laptop, or hotspot, please call the curbside line during curbside hours to let staff know you are here.


Curbside Services


Staff will be masked for your safety. We ask that you also wear a face covering and follow physical distancing guidelines when picking up your items. 

Here’s how curbside works:

1. Order your items online or by phone.

2. When you receive notice that your items are ready, you are welcome to come to the library any time we are open for curbside services. You do not need to make an appointment.

3. Pull into a parking space. (For the safety of all, we ask that you not use the book drop lane except when you are making a return.)

4. With your library card number ready, please call the posted curbside phone line when you arrive. We will check your items out to you over the phone, place the items in a bag with your name and due date, and place the bag on a table in the vestibule in the library's main entrance.

5.
Pick up your items! (Please be mindful of physical distancing as you enter the vestibule.)

If you do not have a cell phone, please call the curbside-only line (207) 985-4730 before you leave home with an expected arrival time.

If you would like a Clynk bag or BookPage included in your order, please let us know.

Browsing & Requesting From Home

The process for requesting holds is the same for in-person borrowing and curbside pickup.

Online: You can request items at any time through our online catalog. If you are new to using our catalog, please call us for help.

By Phone: You can call us any time with requests. Just call (207) 985-2173 and follow the prompts. If your call is not answered immediately, leave a message and we will get back to you. You can also reach us through email at kfl@kennebunk.lib.me.us

How to Browse the Library From Home: We know how hard it can be to choose something to read when you can't physically pick up a book and read the cover. We have a variety of tools available to help you out. Here are step-by-step instructions for using those tools to find your next great read!

Hold Pick-up Notices: If your online account says your item is “ready for pickup” or if you’ve received a phone call, text message, or email saying the same thing, you can pick up your order anytime we are open.


Returning Items

Please return items to the book drop, which will continue to be open 24/7. If you need to return an item that cannot be placed in the book drop, such as a board game, puzzle, laptop, or hotspot, please call the curbside line during curbside hours to let staff know you are here.

All items are being quarantined before being checked in, so they will stay on your account for a few days after you return them. Don’t worry – we are waiving any fines that might accrue.


Other Services

Laptop Lending & Mobile Hotspots: We have mobile hotspots and laptops available for checkout – for up to three days – with a KFL library card. Please call us for more information.

Free WI-FI: Our WI-FI is on and accessible from our lawn and our parking lot - you can access the internet without leaving your vehicle.

Home Delivery: Volunteers are available to make deliveries to homebound patrons. Call or email the library for an appointment.

Printing: If you have printing needs, email your document to kflcirc@kennebunk.lib.me.us and staff will print it for you at $0.25 per page (for black and white) and $0.50 per page (for color).

Library Cards: If you need a new library card and are a Kennebunk, Arundel, Kennebunkport, or Wells resident, call or email us and we can get an account set up for you. We can also renew your existing cards.

Reference: You can call us any time with reference questions. Just call (207) 985-2173 and follow the prompts. If your call is not answered immediately, leave a message and we will get back to you. You can also reach us through email at kfl@kennebunk.lib.me.us

Programming: We are offering a variety of online programming, including several of our regular programs. Check our rotating display, our calendar, and our newsletter for updates. Many of our programs are currently taking place over the Zoom platform; for a step-by-step guide to downloading Zoom, click here.

Interlibrary Loan: You will still be able to request items through Minerva. While some Maine libraries have closed, most are simply moving to curbside services – their books will remain available for you to borrow. Items borrowed from other libraries can be checked out for three weeks, but items that belong to KFL are checked out for four weeks to give you a little extra time. 

More Resources


E-books, E-Audiobooks, TV/Movie Streaming, Newspapers & More including CloudLibrary & Overdrive

Digital Maine Library full text articles and abstracts from magazines, newspapers, journals and reference. Here’s a step-by-step guide on how to read newspapers using the Digital Maine Library.

Local Resources outdoor recreation, school info, local newspapers, town websites & more; plus where to find help in our community

Helpful Links Resources for education, employment, fact checking, finances, health info, legal help, & taxes; plus links to Maine Hotlines & Shelters


Genealogy Resources including free remote access to Ancestry Library Edition through the Digital Maine Library

Also, please call or email us for help finding resources. We love to help!

Frequently Asked Questions

I know I returned my items recently! Why are these items still on my account? All items are being quarantined before being checked in, so they will stay on your account for a few days after you return them. Don’t worry – we are waiving any fines that might accrue.

Do you accept book donations? Thank you for thinking of us. However, we cannot accept book donations at this time.

Are library items safe? We will be doing our best to make sure that the items you take are safe. We are quarantining returned items and will be cleaning surfaces and hands frequently. However, we will have to handle the items that we pull and package for you, and we can make no guarantee that other patrons have not touched them during in-person browsing hours. If you have concerns, we encourage you to quarantine them in your home.  

For all other questions ... You can call us any time! Just call (207) 985-2173 and follow the prompts. If your call is not answered immediately, leave a message and we will get back to you. You can also reach us through email at kfl@kennebunk.lib.me.us.